TITLE CLERK / REGISTRY CLERK

at  Automotive Search Group

Busy new car dealership in the MetroWest, MA area is looking for a dedicated and detail-oriented Automotive Dealership Registry Clerk to join their team. The Registry Clerk will play a vital role in ensuring the accurate and compliant handling of vehicle titles, registrations, and other administrative tasks related to our dealership’s operations. The ideal candidate should have strong organizational skills, attention to detail, and a good understanding of automotive paperwork and DMV procedures. Likewise, it is important that this person has EVR experience. The Registry Clerk will report directly to the long-term Controller.

QUALIFICATIONS:

• High school diploma or equivalent; additional education or coursework in automotive administration is a plus.
• Previous experience as a Registry Clerk / Title Clerk within an automotive dealership.
• Knowledge of DMV regulations, title processing, and vehicle registration procedures.
• Proficient in EVR
• Proficient in computer applications and data entry software.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work efficiently under pressure and meet deadlines.
• Customer-focused attitude and a commitment to delivering exceptional service.

• Title and Registration Processing: Handle the paperwork and documentation required for vehicle titles, registrations, and related transactions accurately and efficiently.
• DMV Compliance: Ensure that all title and registration documents are in compliance with state and local DMV regulations and guidelines.
• Customer Interaction: Provide excellent customer service by assisting customers with title and registration inquiries, explaining processes, and addressing any concerns.
• Record Keeping: Maintain accurate records of all title and registration transactions, both in physical and digital formats.
• Data Entry: Enter and update customer and vehicle information into the dealership’s computer systems with precision.
• Collaboration: Work closely with the dealership’s sales, finance, and administrative teams to ensure seamless and timely completion of paperwork for vehicle sales.
• Documentation Verification: Verify the accuracy of all documentation, including bills of sale, lien releases, and purchase orders.
• Reporting: Generate reports and summaries related to title and registration activities as required by management.