Tom Ford - Supervisor - Brown Thomas - 30 Hours

at  The Este Lauder Companies

JOB SUMMARY

A Key Holder is responsible for supporting the management team in the daily running of the store, specifically opening, closing (FSS) and operations, whilst seeking opportunities to drive sales through consistently remaining consumer focused;

They are accountable for achieving this by;

• holding keys for the store and being responsible for the store opening and closing processes (FSS only)
• supporting the management team with the daily operations of the store/counter
• reflecting a credible and professional Brand image to all internal and external consumers at all times
• maximising sales through selling, providing excellent service and retail standards
• contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines

PRODUCT KNOWLEDGE & RETAIL STANDARDS

• Identify features and benefits of products providing consumers with relevant information
• Demonstrate a thorough understanding of the Brand and product
• Adhere to all store/company retail standards
• Maintain housekeeping standards
• Support the management team with visual merchandising changes adhering to guidelines
• Maintain an up to date awareness of new stock, best sellers, out of stock categories and layouts
• Identify faulty stock where appropriate, and take appropriate action

• holding keys for the store and being responsible for the store opening and closing processes (FSS only)
• supporting the management team with the daily operations of the store/counter
• reflecting a credible and professional Brand image to all internal and external consumers at all times
• maximising sales through selling, providing excellent service and retail standards
• contributing to efficiencies through adhering to store/Brand//Company Procedures and guideline