[Toronto] Technical Account Manager & Front-End developer

at  Kameleoon

Kameleoon empowers brands to build better products and digital experiences. It is the only optimization solution with Web Experimentation, Feature & Full Stack Experimentation, and AI-Driven Personalization capabilities in a single unified platform.
Designed to pull all teams together, Kameleoon supports both product and marketing-led teams to increase visitors engagement and power growth.
Kameleoon has a team of +180 people present all over the world: US, Canada, Germany, France, Italy and Eastern Europe. It works with more than 700 medium and enterprise-sized companies worldwide, making it the top SaaS platform for AI-driven experimentation and personalization. These include leaders in ecommerce and retail, media, travel, automotive, financial services and health such as Toyota, BPCE, Fnac Darty, Canada Goose… and many others!

MISSIONS

As part of strengthening the Kameleoon Consulting team in North America and ensuring our customers are satisfied and successful in deploying and leveraging Kameleoon solutions, we are looking for a talented and motivated Technical Account Manager & Front-End Developer based in Toronto (Canada) after a short onboarding in our Paris office.
Under the leadership of a TAM Team Leader, you will be in charge of supporting our customers in the US and Canada in implementing their optimization projects and helping integrate Kameleoon into their tech stack.

You will mainly be involved in the following missions:

• Participate in customer projects as the technical referent of our solutions: in close collaboration with a Customer Success Manager, you will ensure the proper technical framing of the project, technical setup of deployments, integrations, experimentation campaigns (including both client-side testing based on JS/CSS and server side / Feature experimentation & feature flagging based on SDKs)
• Provide technical solutions to our customer’s problems, including analyzing and contributing to the debugging/diagnosis of the JavaScript code delivered by Kameleoon
• Train users with a technical background on the client side to become autonomous on the platform and in the use of Kameleoon APIs and SDKs
• Participate in Front-End development (mainly JavaScript and HTML/CSS + possibly NodeJS depending on the candidate’s skills) on certain customer projects
• For candidates with Presales skills: demonstrating the technical architecture of our solutions in customer or presales meetings

Please refer the Job description for details