Trade Execution Coordinator

at  Frank Consult

An agricultural company in Stellenbosch is seeking a meticulous and customer-focused individual to join their team as a Trade Execution Coordinator. This role is crucial in ensuring the seamless execution of commodity movements and maintaining strong relationships with customers.

REQUIREMENTS:

• Bachelor’s degree in a related field or 5 years’ experience in a similar role.
• Exposure to the Food/Feed/Agri commodity sector will be advantageous.
• Proficient in Microsoft Office tools, particularly Microsoft Excel.
• Excellent communication skills.
• Solution-oriented with proactive problem-solving abilities.
• Ability to work well in a team while also achieving individual goals.
• Adaptable to change and able to work under pressure.
• Comfortable working after hours as required.

RESPONSIBILITIES:

• Enter and complete all entries of commodity movements data in the system.
• Reconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinator.
• Measure margins on physical delivery.
• Ensure settlement of all contracts once completed and in accordance with contract payment terms.
• Inform customers about order status, invoices, contract balances, and other necessary information to complete the sale.
• Plan for customer contract delivery in collaboration with the logistics team.
• Identify efficiency & cost-saving opportunities in the supply chain.
• Resolve all customer queries quickly and efficiently.
• Collaborate with internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers.
• Handle basic issues and problems, escalating more complex issues to appropriate staff.
• Maintain good relationships and open communications with customers and internal parties.

SPECIFIC OVERVIEW OF ROLE & PROCESS:

• High level of administration, primarily using Microsoft Excel and an integrated ERP system.
• Daily liaisons with customers and logistics regarding requirements, planning, offload points, and stock levels.
• Collaboration with various departments, especially traders, invoicing, and contract & inventory desk.
• Communication with customers and transporters often occurs after hours and on weekends.
• Fast-paced, high-pressure work environment with significant daily movements and seasonal harvest volumes.