Trade Sales Support Team Leader

at  Carters

In the role of Trade Sales Support Team Leader at CARTERS PANMURE, you will provide critical operational support to our branch manager focusing on delivering exceptional customer service to our trade customers, enhancing branch sales, and ensuring the smooth operation of the trade sales team on a daily basis. You must embody a “no task is too big or too small” mindset to thrive in this pivotal role.

• Provide exceptional customer service through efficient processes throughout all branch operations, while also fostering and cultivating relationships with our building trade customers through strategic partnerships.
• Guide and nurture the team, fostering inspiration, support, motivation, and advancement opportunities to encourage growth and succession.
• Maintain best practice standards by setting an example and efficiently managing the team to meet objectives, optimize revenue, and ensure strict adherence to health and safety protocols.
• Ensure a smooth in-store experience by supervising inventory management and successfully executing critical projects.

• Provide exceptional customer service through efficient processes throughout all branch operations, while also fostering and cultivating relationships with our building trade customers through strategic partnerships.
• Guide and nurture the team, fostering inspiration, support, motivation, and advancement opportunities to encourage growth and succession.
• Maintain best practice standards by setting an example and efficiently managing the team to meet objectives, optimize revenue, and ensure strict adherence to health and safety protocols.
• Ensure a smooth in-store experience by supervising inventory management and successfully executing critical projects