Trade Services Associate

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 3+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Standby Letter of Credit and/or Demand Guarantee experience
• CDCS/CSDG certification
• Strong attention to detail and accuracy skills
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Strong organizational, multi tasking, and prioritizing skills
• Ability to work independently and in a team environment
• Ability to work in a fast-paced deadline driven environment
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Fast and accurate keying skills
• Excellent verbal, written, and interpersonal communication skills
• Strong time management skills and ability to meet deadlines
• Strong analytical skills
• Outstanding problem solving skills
• Knowledge and understanding of technology testing: unit, integration, and system testing
• Client service focus with the ability to listen to customer needs and recommend solution

Wells Fargo is seeking a Trade Services Associate as part of the US Trade Services Standby Letters of Credit Team within Commercial Banking Operations.

In this role, you will:

• Provide support in retention of existing clients and referral of international banking issues within trade services
• Issue, advise and direct collections in accordance with Trade Services standards
• Amend letters of credit and process documentation
• Identify opportunities for growth opportunity through client referrals
• Receive direction from leadership while developing understanding of trade services, policies, and procedures
• Process complex letters of credit documentation
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications:

• 3+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Standby Letter of Credit and/or Demand Guarantee experience
• CDCS/CSDG certification
• Strong attention to detail and accuracy skills
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Strong organizational, multi tasking, and prioritizing skills
• Ability to work independently and in a team environment
• Ability to work in a fast-paced deadline driven environment
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Fast and accurate keying skills
• Excellent verbal, written, and interpersonal communication skills
• Strong time management skills and ability to meet deadlines
• Strong analytical skills
• Outstanding problem solving skills
• Knowledge and understanding of technology testing: unit, integration, and system testing
• Client service focus with the ability to listen to customer needs and recommend solutions