Trainee Internal Technical Sales Representative

at  Dextra Group

Dextra Group plc is the largest privately owned lighting manufacturer in the UK. With over 40 years experience, our commitment to total service and in continuous investment enables us to be at the cutting edge of luminaire development, whilst remaining competitive, efficient and client focused. LEDextra provide custom designed LED solutions to commercial, industrial and retail environments.

POST REQUIREMENTS

• Basic computer literacy.
• Good eye for detail.
• Ability to hold concentration whilst working in a fast moving, open plan environment.
• Confident telephone manner.
• Willing to learn the technical details of the product range sold.
• Reliable.
• Flexible.
• Smart appearance.
• Location: Gillingham, Dorset, SP8 4PX
• Department: LEDextra
• Hours: 8:30am - 5:00pm, Monday to Friday
• Report to: Sales Office Manager

• 3D presentation designer incorporating technical sales administration T(A)3PD+TSA.
• Answer incoming calls and assist customers with their enquiries and advise on item selection including, products, components and controls.
• Upsell where possible.
• Advise on installation and installation requirements.
• Advise on product operation.
• Undergo training on main stream architectural software.
• Produce 3D images of our product offerings in the clients required application with full written description.
• Produce wiring diagrams.
• Assist the Director where possible.
• Communicate with relevant departments on stock availability.
• Process orders to be confirmed by ITSR.
• New product introduction.
• Liaise with laboratories.
• Follow all Quality Control guidelines set by the Company.
• Follow the requirements of the Company’s ISO Procedure.
• Follow the Company’s Health and Safety Policy, work instructions and safe systems of work.
• Other sales related duties, which may arise from time to time.