Trainee - Teller

at  Emirates NBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.
“In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation’s success. We are looking to find the best UAEN talent to join our ENBD family”

JOB PURPOSE:

As a Teller at Emirates NBD, your role is to provides customers with the facility to undertake a range of cash, Cheque, and remittance – based transactions and to make use of exchange and collection services.

RESPONSIBILITIES:

• Provide a range of teller services in a timely and accurate manner to meet the customer needs
• Process all transactions to meet procedural and control standards.
• Perform all control routines accurately at prescribed times to enable the bank to monitor physical and account positions.
• Respond courteously and effectively to customers problems, escalating those beyond the role limits to the superiors.
• Promote products and services; make customer referrals to contribute to unit sales.

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL NEED THE FOLLOWING SKILLS AND EXPERIENCE:

• knowledge and skills
• speed and accuracy
• good interpersonal competencies
• Time standards, Error free and accurate transactions
• Avoid Income leakage.