Training Content Creator

at  Acuity Brands

Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.

JOB SUMMARY

Reporting to the Technical Support & Training Director, and the European Training Manager the selected applicant will be responsible for the creation and coordination of our global training content.

SKILLS AND MINIMUM EXPERIENCE REQUIRED

• Practical Training/Trainer Qualifications required
• University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training.
• Demonstrates excellent communication skills
• Structured and well organized
• Capable of giving presentations in front of large crowds
• Courteous with a positive attitude
• Proactive, autonomous and demonstrates Leadership
• Willingness to learn and take on new responsibilities
• Resourceful and capable of handling multiple simultaneous tasks
• Excellent interpersonal skills
• Bilingual - French and English

• Create and/or coordinate the creation of content for the online learning portal and the instructor led training sessions in line with new product releases
• Keep up to date the roadmap of upcoming courses modifications in collaboration with the Technical Support & Training Director and the European Training Manager.
• Keep the learning portal content, user groups, courses categories, etc. up to date based on the approved chart.
• Be part of the project manager meetings to update the deployment readiness plan to gather information about upcoming products to be able to support the training updates accordingly
• Ensuring that trainers and technical support agents are kept to date with the upcoming new products and solutions by creating an environment to test new training solutions
• Collaborate with product managers, program managers, technical trainers, and technical support agents to gather the information and feedback required to keep our training up to date and valuable.
• Deploy new training content to our technical trainers to support our new product introduction
• Work with the training teams to setup the workstations and software that is required to provide the training
• Be proactive by improving the available tools and the internal processes within the department.
• Ensure the training facilities are fully equipped for training sessions in our offices.
• Stay up to date with new technologies and products in the field related to the Distech controls product line.