Training Delivery Analyst II MG

at  Adventist Health System Florida

THE EXPERTISE AND EXPERIENCES YOU’LL NEED TO SUCCEED:

• Minimum qualifications :
• Epic Credentialed Trainer Certification (must be obtained within 60 days)
• Bachelor and 3 plus years of experience.
• Bachelor’s degree or 7 years of highly relatable experience
• 3 years training experience in a healthcare environment
• 2 years physician practice operations experience
• Experience with process improvement methods and tools, e.g., Lean/Six Sigma
• Experience in adult learner education/teaching experience
  This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
  Category: Physician Services
  Organization: AdventHealth Medical Group Central FL
  Schedule: Full-time
  Shift: 1 - Day
  Req ID: 23037827
  We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

• Develop, deliver and support EHR and ancillary training efforts and continuing education training across the medical group.
• Deliver onboarding, training, go-live support, and develop continuous improvement strategies for new department acquisitions and new Providers.
• Participate in strategy, delivery, and implementation efforts of Physician Enterprise and regional operational projects.
• Actively participates in best practice sustainment efforts through solution development, implementation, activation, and post go-live support.
• Manage ServiceNow ticket queue to effectively identify, troubleshoot, and track issues at the medical group level.
• Work in cooperation with various team members to deliver highly effective training and support to all levels of end users.
  The value you’ll bring to the team: The Training Analyst II is responsible for implementing standardized clinical, revenue cycle, and practice operations training strategies for AdventHealth Medical Group. The Analyst will collaborate with the Physician Enterprise Training Delivery Manager and medical group leadership to identify, assess, prioritize, and address training and development needs among practice staff. The Analyst will carry out suitable training initiatives that result in standard, efficient, and sustained adoption of technologies used within AdventHealth Medical Group. The Analyst will maintain objectivity by assessing and prioritizing training needs based on performance and compliance with specific training plan goals and targets.