Training Specialist - HR Generalist

at  Catholic Charities of San Francisco

ORGANIZATION SUMMARY:

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease - to name a few – with compassion and services of highest quality.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience::

• Minimum 2-4 years People and Culture (HR Generalist) experience
• Bachelor’s degree and relevant industry experience.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Knowledge, Skills & Abilities:: :

• A deep and thorough understanding of the business or organization, since an employee trainer aims to maximize the organization’s resources and build an efficient and productive workforce
• Strong verbal and written communication and interpersonal skills to understand problems, convey ideas, and conduct training, and all of these are carried out through words
• Creative and innovative thinking, which enables the employee trainer to keep things fresh to hold trainees’ attention, and also improvise on their teaching style
• Excellent presentation skills to present and handle training programs effectively
• Well-developed administrative skills, as an employee trainer is required to manage training programs efficiently, including sessions and budgets
• Knowledge of employee and labor relations
• Basic knowledge of employment laws and regulations
• Skill in tracking data on various aspects of the organization and running reports for analysis and modification of workplace policies, practices, etc.
• Knowledge of Equity (to include diversity and inclusion) principles and their relevance in all workplace functions and relationships
• Ability to create and maintain good working relationships with internal and external constituents
• Sound judgment and problem-solving skills
• Ability to administer surveys, analyze data, and prepare reports and presentations accordingly
• Ability to pay attention to detail
• Ability to work independently and handle complex and confidential matters
• Customer-focused attitude
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
• Ability to prioritize work
• Self-starter

Preferred

• Bilingual (Spanish)
• Master’s degree

Prerequisites Required Prior to the First Day of Employment::
Fingerprints: Required:
TB Screening -
Negative Tuberculosis Test: Required:
First Aid
Certificate: N/A:
COVID Vaccine:
N/A:

Training and Professional Development:

• Design and conduct effective training on specific Human Resources topics (e.g. performance evaluations, targeted recruitment, compensation and benefits, employee and labor relations, employment and labor laws both federal and state, FMLA/CFRA, worker’s compensation, etc.)
• Liaising with managers to determine training needs and schedule training sessions
• Design and conduct trainings as needed to meet compliance for St. Vincent’s School for Boys
• Conduct seminars, workshops, individual training sessions etc.
• Prepare educational material such as module summaries, videos etc.
• Support and mentor new employees
• Conduct evaluations to identify areas of improvement
• Monitor employee performance and response to training
• Keep attendance and other records
• Maintaining an up-to-date and accurate record of trainee progress and achievements
• Communicating the correct information and handling any questions from trainees
• Laying good examples by demonstrating the skills that are being taught
• Critically examining the trainees’ understanding and progress and making necessary adjustments to the program
• Scheduling training sessions to minimize disruption to normal working.
• Provide ongoing advisory services to managers and staff regarding various topics to assist the growth and development of all staff and leadership
• Recommend training and professional development to supervisors/managers to assist them in becoming successful leaders

Understanding of effective teaching methodologies and tools:

• Phenomenal communication, presentation and public speaking skills
• Organizational and time management abilities
• Critical thinking and decision making
• Maintain tracking of all training and professional development completed by all CCSF employees
• Make appropriate professional development recommendations to supervisors/managers
• Provide consultation to supervisors/managers on leadership best practices

Additional Duties and Responsibilities:

• Will lead certain department projects to successful completion
• Upon request, will represent the People & Culture department in various meetings
• Initiative to create a self-development plan

Maintain the confidentiality of the office of Human Resources at all times. Any breach of this confidentiality is grounds for immediate dismissal.
Ensure all work is done with analysis through an equity lens to ensure equitable outcomes for everyone.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.