Transformer Service Consultant

at  Hitachi Energy

GENERAL INFORMATION:

Transformer Service Consultants (TSC) role is a primary point of contact between Hitachi Energy Sales teams and our customer base and will be expected to travel throughout the USA. Working with Hitachi’s Sales Teams the TSS will gain access to customer sites and work to find opportunities for Hitachi Transformer Service Group. The TSC must have an understanding of the technical competencies listed below. Field Service projects may include: repair, maintenance of electrical components/power transformers, and new installations. The TSC will help customers define work scopes, and work with tendering to produce a quote to solve the customers need. The TSC will follow-up with the customer and Hitachi Energy Sales Teams to close the order. The TSC must conform with and abide by all regulations, policies, work procedures, and instructions in addition to all safety rules. The TSC will report into the Marketing & Sales Manager for Transformer Service.
Must be proficient in technical competencies listed below:
Transformer Assembly Transformer Repairs/Refurbishment/Modifications Electrical Testing Controls Digital Monitoring Equipment LTC’s Oil Processing Oil Testing

• Must be able to drive company vehicle/equipment. Available to travel 50-60% of time within USA.
• Ideal schedule is one week in office/one week on road
• Occasional weekend requirements
• Receive assignments and instructions from manager – both oral and written. Must have the ability to understand customers problem and work to develop a solution Must be able to troubleshoot and resolve technical complex issues. Knowledgeable on
• Power Transformers.
• Troubleshooting experience of electrical testing/theory.
• Troubleshooting experience of transformer controls.
• Troubleshooting experience of oil processing.
• Expert knowledge on Oil Testing Standards.
• Ability to understand and interpret blueprints, drawings, and schematics. Must be able to compose reports on customer visits, develop outline quotes to solve customer issues, field reports, daily activity reports and any other job site, customer specific reports to management/customer in a timely manner. Must be able to conduct pre-job/post-job walks. Must be able to assist Sales Teams, Tendering Specialists, Safety Managers, and Service Work Planner with following on-site project management:
• Budget
• Scope of work
• Schedule
• Manpower
• The above listed responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities or duties required. People performing this function will be expected to perform other duties as assigned.