Travel Consultant

at  Programmed Skilled Workforce

• CBD location
• Initially 2 month assignment with potential to become permanent
• Immediate start with Friendly social team
  PERSOLKELLY is one of Australia’s largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.
  We are currently working with one of our key clients based in Perth CBD seeking an experienced and passionate Travel consultant to join their travel team. This role is responsible for the sale and coordination of travel arrangements for customers while providing information, advice and booking services
  This role will initially start on a temp basis offering full time hours, with the strong potential to become permanent.

EXPERIENCE REQUIRED

• Cert III or tertiary qualification in Travel and tourism
• Experience utilising a variety of software and computer systems
• Experience using Galileo travel booking system is HIGHLY DESIRABLE but not essential
• If not Galileo, experience using other travel booking systems.
• Excellent communication skills, both written and verbal
• Ability to work both autonomously and within a team
• Knowledge of Microsoft office suite
• Ability to manage multiple tasks within set timeframes and meet deadlines.
  If you are interested in the role and fit the criteria, please apply online today! If you have any further questions before applying online, please email Rebecca Nash at rebecca.nash@persolkelly.com.au

Some of the key responsibilities of these roles include:

• Provide customers with accurate literature and information concerning local, interstate and international travel routes, accommodation, fares, tours, local customs and travel regulations.
• Create tailored travel packages for domestic and international travel based on each clients requirements.
• Enter client information, travel details and notes in the appropriate system and maintain 100% accuracy.
• Booking flights in Galileo and issuing tickets through BSP and Airtickets.
• Confirm booking and notify clients of luggage limits and insurance, medical, passport, visa, and currency requirements.
• Issue tickets for travel, accommodation vouchers, invoices and all relevant documentation within deadline timeframes.
• Assist with changes to travel arrangements and bookings when required, including dispute resolution.
• Utilise the sale of the Travel Company’s preferred product range
• Check Member detail and credit status via the relevant system.