Treasury Servicing Advisor

at  Bank of America

SKILLS THAT WILL HELP (OPTIONAL):

• Experience gained within financial services or investment banking would be a plus
• Experience of managing stakeholders across multiple departments would be an advantage
• Fluency in a major European language in addition to English would help in this role

ROLE DESCRIPTION:

We are seeking a Treasury Service Advisor to join an established team in Chester. Working with our varied multi-national Commercial/Large Corporate/FI client base here in EMEA, you’ll help to support clients with their everyday Banking, cash management and treasury services, building solid relationships and establishing yourself as a trusted advisor. This role offers a high level of visibility as you’ll work in conjunction with a number of other internal teams to provide seamless delivery to and build relationships with a variety of client stakeholders.

RESPONSIBILITIES:

• You will support clients with all aspects of their treasury movements, managing expectations with regular updates.
• You will act as front line support, navigating all internal partnerships and activities throughout the enquiry.
• You will form strong client relationships through regular verbal communication, understanding our client’s business and priorities.
• You will advise clients through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities.
• You will professionally resolve conflicts and barriers while appropriately escalating concerns.
• You will leverage industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process.
• You will liaise with Sales, Product, Operations, Technical Support and Fulfilment departments.