Treehouse Restaurant Hospitality Team

at  The Alnwick Garden

We have a great opportunity with guaranteed hours to join an excellent Front of House team providing first class service to diners. This role receives tips in addition to the hourly rate

• Provide food, hospitality, retail or beverage service to customers following prescribed methods of portioning, presentation and combinations and answer questions about the products
• Provide excellent customer service at every contact point to all customers.
• Take payment and keep financial records as required
• Ensure the company’s cash handling procedures are followed
• Restock goods and ensure appropriate displays of merchandise
• Clean and keep tidy back of house areas, crockery and cutlery
• Clean and tidy counter, light equipment following the agreed cleaning rota
• Receive deliveries and check for quality, quantity and ensure it reconciles with the delivery note and store in the correct locations.
• Report to line manager any feedback, complaints, suggestions, stock needs, breakages, faults or hazards identified during the course of the work
• Perform daily paper/computer work assigned
• Keep due diligence records as required
• Complete opening and closing checks
• Follows food hygiene and safety procedures in line with the company’s health and safety requirements
• Undertake relevant training as required
• To undertake any reasonable request by your line manager