UCCE Engineer
at FinXL
Macquarie Park, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 16 Jul, 2024 | Not Specified | 17 Apr, 2024 | 5 year(s) or above | Web Services,Documentation,Scripting,Call Flow Design | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
Our Client is looking for a Senior Contact Centre Engineer for a contract opportunity with Large Telco Client.
- 12+ Months Contract
- Hybrid Working
- Office Based in Macquarie Park
- Open to Sydney, Canberra, Melbourne, Brisbane, Adelaide or Perth.
Responsibilities:
- You will develop and implement solutions while working closely with Optus Enterprise and Business CX Pre-sales and Solution Architects, PMO Project Managers, Support Teams and Optus external partnered vendors.
SKILLS REQUIRED:
5 years of contact centre technical solution delivery experience with one or more of the following solution suites:
- Cisco UCCE
- Cisco Webex CC
- Cisco UCCX
- Cisco CUCM/CUC/IMP
- Cisco CUBE
- NICE CXone
- Experience with Upgrading and building CC platforms
- Experience with business requirement gathering and documentation.
- Experience with call flow design, documentation, and scripting
- Experience with Web Services or other API development
If you are someone with the following skills, Please apply through the link below and we will get in touch with you.
Job reference: S3
Responsibilities:
- You will develop and implement solutions while working closely with Optus Enterprise and Business CX Pre-sales and Solution Architects, PMO Project Managers, Support Teams and Optus external partnered vendors
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Macquarie Park NSW, Australia
