Underwriting Administrator

at  Link Group

WHY LINK GROUP

Link Group is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.
Retirement and Superannuation Solutions is the largest business under Link Group, and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.
We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

EXPERIENCE & PERSONAL ATTRIBUTES

• Previous experience within a corporate or professional services environment
• Intermediate knowledge of MS Office and other software packages
• Experience in processing high volumes of data
• Demonstrated customer focus with the ability to collaborate with others to achieve desired outcomes
• Proven ability to prioritise and time manage multiple tasks to meet tight deadlines
• Effective communication skills, both written and verbalDemonstrated positive attitude towards learning new skills

THE ROLE

A great opportunity for someone who has strong administration skills and attitude, motivated and outcome focused professional looking to join a value driven organization.

KEY ACCOUNTABILITIES AND MAIN RESPONSIBILITIES

• This admin role involves maintaining data, efficient processing of member request (insurance-underwriting related) from members within the timelines.
• Providing exceptional service to our partners through completion of all work types in an administrative environment
• Adherence to agreed service and quality standards
• Ensuring compliance with all legislative, financial and area specific procedures to minimise any risk to the business
• Communicating effectively with internal and external stakeholders to resolve enquiries
• Investigation and ownership of complex queries
• Actively contributing towards continuous process improvement
• Demonstrating drive and motivation by keeping up-to-date of current industry related information and changes