Underwriting - Underwriting Technical Assistant

at  Chesapeake Employers Insurance Company

When you’re a part of the Chesapeake Employers family, your contributions will impact the lives of working people all across Maryland. We believe in treating people with the respect, care, and dignity they deserve. If you would like to work for an organization that strives to do the right thing for its customers, employees, and communities, consider joining Chesapeake Employers and growing your career with Maryland’s largest writer of workers’ compensation insurance.

POSITION SUMMARY:

This position provides direct assistance and support to the underwriting department, our agents, policyholders, and Chesapeake Employers’ personnel while striving to accomplish business unit goals and strategic initiatives. Produce, analyze and disseminate data in accordance with company guidelines and standards.

SKILLS, EDUCATION AND EXPERIENCE:

• 1-3 years’ experience in a P/C insurance environment.
• Workers’ Compensation claim or underwriting experience preferred.
• High school degree or AA degree or equivalent insurance industry experience.
• Basic PC skills required.
• Good written and oral communication skills.
• Superior customer service energy.
• Bilingual skills preferred.

• Gathers and enters applicant information for acceptability into various underwriting programs or prepare account information for referral.
• Respond to customer requests for Certificates of Insurance, cancellations, endorsements, loss runs, and copies of policies.
• Process and deliver Other States transactions.
• Identify and meet the needs of customers by providing superior customer service while serving as a resource for the Underwriting Department.
• Provide general clerical and administrative support to the department as required.
• Process simple policy transactions in accordance with authority.
• Responsible for managing small accounts less than $1,000 in premium.
• Process non-premium bearing endorsements.
• Enter data quality corrections.
• Respond to customer billing inquiries.
• As an employee of Chesapeake Employers’, must safeguard the privacy and security of our clients’ information. This means following Chesapeake Employers privacy and information security policies and procedures. If you notice any unusual or suspicious activity, you must report it immediately. As part of your normal job duties, you may come across sensitive or confidential information and are responsible for keeping our data secure and confidential.
• Supports the company strategies and department goals by accomplishing tasks as assigned.