UNHCR -- Assistant Transport Optimization Officer (PE- 11935)

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UNHCR - ASSISTANT TRANSPORT OPTIMIZATION OFFICER (PE- 11935)

2024-04-25-Budapest-Beszerzés/Logisztika
A munkáltatóról / About the company
UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people.
Pozíció részletezése / Position overview
Application can be submitted here:

REQUIREMENTS

The successful candidate must have the following qualifications, professional experience and aptitudes:

• A bachelor’s degree in logistics, supply chain management, or a related business or technical discipline.
• At least 4 years of relevant experience (3 years with an advanced university degree) in the area of fleet management, supply, logistics or other business or technical field.
• Strong customer-orientated approach and understanding of the value of effective communication in maintaining long-term customer relationships.
• Strong communications skills and an ability to effectively communicate a message to different stakeholders through a variety of media, such as email, presentations, conference calls, documentation, etc.
• Experience of data analytics.
• Proficiency with Microsoft Office, including Outlook, Word, PowerPoint and Excel.
• Strong written and verbal English language skills.

The following aptitudes and experience are desirable but not essential:

• A higher degree in logistics, supply chain management, or a related business or technical discipline.
• Experience or qualifications in software development or testing.
• Experience of qualifications in project management.
• Experience with fleet management, ridesharing, carpooling or mobility technology solutions or operations.
• Experience in communications or marketing.
• Experience of developing technical documentation.
• Proficiency with Microsoft Visio and Microsoft Project.
• Proficiency in verbal or written French, Spanish or Arabic could be an asset.

DUTIES AND RESPONSIBILITIES

The Assistant Transport Optimization Officer will undertake the following areas of responsibility

Duties in this area include, but are not limited to, the following:

• Provide timely technical and operational support to UNHCR operations when approached with questions or issues relating to Smart Fleet solutions.
• Maintain records of issues with ridesharing and carpooling technology platforms, tracking them until resolution and providing regular feedback to affected operations.
• Maintain records of suggestions for improvement of Smart Fleet solutions and associated ridesharing and carpooling technology platforms.
• Collaborate with UNHCR operations and other involved organisations on the roll out of Smart Fleet solutions.
• Develop communications materials, such as slide decks, reports, pamphlets and user guides for internal and external stakeholders.
• Provide regular updates to UNHCR operations that implement Smart Fleet solutions on new developments and features or other areas of interest.
• Present Smart Fleet solutions to operations and other stakeholders

UNHCR Smart Fleet initiatives are underpinned by technology platforms that support operations in optimising the usage of the UNHCR vehicle fleet. Duties in this area include, but are not limited to, the following:

• Providing a liaison between UNHCR operations, who often have limited technical knowledge, and software vendors to ensure the correct configuration of software platforms, request appropriate support, report issues, make suggestions for improvement and work with the vendors to ensure that the technology platforms effectively support UNHCR.
• Test new technology platform functionality to ensure that, as far as possible, it is bug free and effective before it is rolled out to UNHCR operations.
• Evaluate prospective technology platforms that may be of benefit to UNHCR operations.
• Prepare technical documentation, such as user guides, specifications documents and procurement documentation

Duties in this area include, but are not limited to, the following:

• Analysing data from technology platforms and other sources to provide insights into the usage of UNHCR fleet by operations.
• The preparation of reports required by UNHCR operations, the Project Manager for Carpooling, UNHCR senior management and other stakeholders.
• Other data analysis and reporting as required to support the Smart Fleet Program