Unit Coordinator - Cover Card (Outsource)
at ADIB Abu Dhabi Islamic Bank
Abu Dhabi, أبو ظبي, United Arab Emirates -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 03 Sep, 2024 | Not Specified | 05 Jun, 2024 | N/A | Excel,Cms,Flex | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
ROLE PURPOSE:
Assisting front end sales unit to submit error free applications and ensure maximum disbursals of cards.
KEY ACCOUNTABILITIES OF THE ROLE
- Daily applications received from front end sales for prescreening and receiving MIS is prepared and shared with sales management.
- Discuss discrepant cases with sales unit to submit error free applications.
- Customer call back performed for verification of applications/documents details never required.
- Coordination with sales offices/OPS/CIU units for daily scanning/originality.
- Scanning and photocopy of applications performed whenever required.
- Daily forwarding MIS prepared and shared with sales management.
- Data entries of applications are performed and resolve upfront declines by coordinating with BDMs.
- Consolidation MI for entire UAE is sent to OPS/CIU for data entry purpose.
- Review last working day CIU declined/pending files.
- Arrange resolutions for the cases.
- Daily coordination with sales for CPV pending cases.
- Coordination with CIU for any urgent cases to ensure error free applications processed.
- Reinstate MIS for card unit prepared and shared with the sale management.
- Scanning reinstates applications and compiling the same for all emirates and sent to the scanning unit/CIU.
- Ensuring the documents handed over to scanning team with hands-off as per the process.
- Check image clarity, accuracy of indexed fields and completeness of scanned files before upload.
- Practice quality control measures to avoid miss-outs of upload and handover.
- Process and upload the Murabaha Contracts on FInnone system.
- Prepare daily report for the number of documents scanned and making the MI for the same.
- Last working day reinstates are tracked daily for No Updates/In process, by coordinating with CIU and ensure these cases are resolved.
- Contract receiving and final contract closing MIS are prepared, by coordinating with all support staff, and shared with sales management.
- End to end process for stage 2 cases are tracked for OPS processing.
- Coordination with OPS for entire UAE WIP cases and resolves the discrepancies and ensure all cases are disbursed.
- Coordination with UAE cards team and send the final closing MIS for business management review.
- Tracking of physical applications and archival of the same BDM wise.
- Retrieval of physical applications whenever required, and records are maintained accordingly.
- Error MIS is prepared and shared with sales management.
- Prepare the submitted case MI tracker.
- Prepare pending and decline MIS, on coordination with CIU to get the PP IDs of last working day submissions, daily.
- 100% review of pending and declined files with respective BDMs for reprocessing error free applications.
- Coordination with OPS for entire UAE WIP cases and resolves the discrepancies and ensure all cases are disbursed.
- Coordination with UAE cards team and send the final closing MIS for business management review.
- Tracking of physical applications and archival of the same BDM wise.
- Retrieval of physical applications whenever required, and records are maintained accordingly.
- Error MIS is prepared and shared with sales management.
- Prepare the submitted case MI tracker.
- Prepare pending and decline MIS, on coordination with CIU to get the PP IDs of last working day submissions, daily.
- 100% review of pending and declined files with respective BDMs for reprocessing error free applications.
- Maintain and dispose the permanent decline cases as per the defined process.
SPECIALIST SKILLS / TECHNICAL KNOWLEDGE REQUIRED FOR THIS ROLE:
- Knowledge of MS Office, Excel
- Knowledge of Flex, CMS, Prime, Synergy and File net capture.
- Ability to work under pressure and stringent deadlines
- Team player
Job ID 300002195476535
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Abu Dhabi, United Arab Emirates