user support technician

at  Zone Placements

Etobicoke, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Jul, 2024USD 54600 Annual07 Apr, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Etobicoke, ON, Canada