UX Designer & Researcher

at  Doccla

A BIT ABOUT US

We’re Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.
Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it’s a win-win.
We are a young company with big aims and a lot of momentum. In the summer of 2022 we raised $18M in an oversubscribed A round led by General Catalyst, a top tier global VC fund and have gone from strength to strength since: we’ve won a series of large multiyear NHS contracts, extended 100% of our existing client contracts.
This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.
We’re solving real problems for patients and health systems. we’re looking for dedicated people with a passion for healthcare.

DIVERSITY AT DOCCLA

We embrace diversity at Doccla. To build a product that is valued we need a team with all kinds of different perspectives, experiences and backgrounds. That’s why we’re committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.
We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!

ROLE SUMMARY

We are seeking an experienced UX Designer & Researcher to join our team and work on our web & mobile products. In this role, you will play a central part in the shaping of user experiences for our customers’ patients & clinicians. Your expertise will drive the design of intuitive, user-centered solutions that meet the needs of patients, healthcare professionals, and caregivers.

KEY RESPONSIBILITIES

• Join the team of UX engineers and own the UX design and research processes for some of our virtual ward, remote monitoring, or mobile products, ensuring best practices in usability, accessibility, and interaction design.
• Collaborate with cross-functional teams, including product management, engineering, and clinical specialists, to identify user needs, pain points, and opportunities for innovation.
• Plan, conduct and document user research, usability testing, and analyze user feedback to inform and validate design decisions.
• Work iteratively & collaboratively to design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Champion the importance of UX design principles and user-centered design throughout the product development lifecycle.
• Continuously evaluate and refine existing software interfaces based on user research, accessibility standards, industry trends, and best practices.