VACANCY OF THE SOUTH AFRICAN EMBASSY -CONSULAR CLERK

at  Sydafrikanska Ambassaden

REQUIREMENTS :

. A relevant three-year post-school qualification PLUS a minimum of 3 years’ experience in a related field of work, of which 2 years’ experience must be gained serving at a Mission. (Knowledge and experience in an Embassy environment would be an advantage).
. Possess a positive and flexible attitude, good organizational capability; dedication to service quality and details; and prepared to take on additional duties where appropriate, having the ability to handle stressful situations.
. Demonstrate the following competencies/skills: diplomacy, communication, translation and interpretation, networking, problem solving, and time management skills.
. Give immediate attention to customer complaints and queries; handle complaints and queries in a way that will ensure that problems do not reoccur. Shows courtesy, openness, transparency in own day-to-day work; make excellence in service delivery a way of life, be able to work under pressure during peak seasons.
. Computer literate - MS Excel and Word processing knowledge and use of Internet search skills is essential.
. Accounting and administration experience is a plus.
. 100% Fluency in Swedish and English is non-negotiable.
. South African nationals living in Sweden may apply.
. Non-Swedish nationals need to have a valid permanent residency permit - submit proof when applying.
. No criminal record.
Salary Package: Starts from 297 491 SEK per annum (negotiable depending on qualifications and experience). An annual bonus equal to one month’s salary, holiday pay at 0.43% of the annual salary, pension and life insurance benefits will also be payable.
Please submit your application, both CV and Cover Letter, (in English) no later than close of business on Friday, 19 April 2024 to embassy.stockholm@dirco.gov.za with reference: Consular Clerk Vacancy
If you have questions regarding this position, you are welcome to email the embassy at the email above.
Only Shortlisted applicants will be contacted for interviews and proficiency tests. To those applicants not shortlisted, we extend our appreciation for considering the South African Embassy as a Potential Employer.

. Consular and Agency Services - Provide information about civic and immigration laws, policies and procedures, processes documentation.
. Immigration matters: Facilitate the applications for entry of persons travelling to South Africa by assisting to administer visas, permits, passports and residency applications. Deal with enquiries according to South African immigration laws and policies.
. Dealing with South African citizens living abroad: Assist with civic applications and enquiries. Assist South African citizens in distress and in detention countries of accreditation, and certain legal matters of a consular nature; maintain a database of details of South African living abroad, Assisting in liaising with local authorities with regards to South Africans in detention. Deal with enquiries according to South African civic laws and policies.
. Service Delivery and Batho Pele principles - Making clients and their needs a primary focus of work and actions. This includes clients from both countries of accreditation and South African; Respond and provide information to telephonic and written consular enquiries on immigration and civic laws, policies, and procedures.
. Office Administration: Prepare statistics on face value applications and enquiries; Maintain document storage and retrieval systems and apply archive procedures; Provide relief service to the Receptionist and perform all other ad hoc administrative duties assigned to the post.