Vehicle Sales Consultant

at  Randstad

Are you open to relocating across the ditch?
We are currently looking for sales consultants from the Wellington region to move to NSW ASAP.
Join one of Australia’s largest outsourced salary packaging companies that are known for their award winning customer service , who are on their journey to provide simple salary packaging solutions to Australians. Our client wants to help people enjoy more of their income and would love to have you come along as their new customer service expert!
Your new role

As a vehicle’s consultant your key contribution will be to provide top notch service to new and existing customers. You are accountable for qualifying and nurturing leads from quote to completion and delivery of leasing products to their valued customer base. You will be a critical link between the company and its customers and make sure they are being appropriately looked after. This role is the true definition of sales through service. Some of your responsibilities include:

• Nurturing leads and opportunities to convert to finance, sourcing and/or disposal of a vehicle, including providing lease quotations, assisting with credit applications, vehicle sourcing or liaising with external dealers
• Providing exceptional customer service and education throughout the process to achieve strong NPS results
• Ensuring compliance and consistent application of policies, guidelines, procedures, and legislation
• Meeting targets set for each KPI (including growth in transaction, customer satisfaction and compliance) on an ongoing basis
• Having experience within Motor Vehicles, Leasing or Financial Services would be a bonus!

Your skills and experience

• Your attitude is more important - they hire on culture and value career progression
• Ideally you will have at least 1 year’s sales experience - open to industry
• Call centre experience is advantageous but not essential
• You have the natural ability and desire to help others and are passionate about providing excellent service
• Strong written and verbal communication skills should be second nature to you
• You are known for your attention to detail, time management and resilience

Please note that we are also open to candidates on a Bridging Visa/Partner Visa for this permanent job opportunity.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

• Nurturing leads and opportunities to convert to finance, sourcing and/or disposal of a vehicle, including providing lease quotations, assisting with credit applications, vehicle sourcing or liaising with external dealers
• Providing exceptional customer service and education throughout the process to achieve strong NPS results
• Ensuring compliance and consistent application of policies, guidelines, procedures, and legislation
• Meeting targets set for each KPI (including growth in transaction, customer satisfaction and compliance) on an ongoing basis
• Having experience within Motor Vehicles, Leasing or Financial Services would be a bonus