Vendor Account Specialist I
at Realpage Philippines Inc
6000, Central Visayas, Philippines -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Jun, 2024 | Not Specified | 03 Mar, 2024 | 2 year(s) or above | Communication Skills,Email,Finance,Accountability,Overtime,Microsoft Office,Critical Thinking | No | No |
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Description:
SUMMARY
The Vendor Account Specialist supports the VES Invoice Processing service as back office support for alert volume handling. They are required to contact the vendor in any means possible and ensure that all invoices are redirected to the Realpage business address and retrieve missing invoices for processing. Their task is indicated through alerts that trigger in the VES dashboard and are worked according to the indicated SLA and prioritization SOP. They are required to escalate any roadblocks and coordinate with other departments if necessary to resolve the alert.
REQUIRED SKILLS/KNOWLEDGE/ABILITIES
- Knowledge on Microsoft Office applications
- Keen to details
- Collaborative
- Able to do tasks simultaneously
- Problem solving skills
- Able to learn new processes and tools in a fast-paced environment
- Overtime may be required in order to meet deadlines
- Will require Outbound Communication skills via phone and email
LI-JT1
EXPERIENCE
Required
- 2 year(s): Two years experience of any invoice processing related or similar back-office support function.
EDUCATION
Preferred
- Associates or better in Finance or related field
- Bachelors or better in Finance or related field
- Associates or better in Accounting Systems or related field
- Bachelors or better in Accounting or related field
- Some college or better
SKILLS
Preferred
- MS Office - Excel
- Critical Thinking
- Attention to Detail
- Analytical/Problem Solving
- Adaptability
- Accountability
How To Apply:
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Responsibilities:
Primary responsibility is to ensure timely retrieval and address change of invoices indicated missing in the alerts triggered from the VES dashboard as dictated by SLA/SLS.
- Contacting utility vendors via phone/chat/email/fax, whichever way efficient, to retrieve missing invoices indicated by the alert
- Reviewing invoice to indicate correct business address and/or ensure this is redirected to the correct one upon vendor contact
- Uploading of the retrieved invoice to ensure timely batching and payment
- Immediate escalation of roadblocks encountered during handling of missing invoice alerts
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Accounting
Accounts / Finance / Tax / CS / Audit
Accounts Management
Graduate
Proficient
1
6000, Philippines