Vendor Manager - Branded Accessories (all genders)

at  zooplus SE

Company Description
More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
Job Description
We are looking for an exceptional Vendor Manager for our Branded Accessories department. You will have flexibility in managing customer experience, topline performance, and profitability of your vendors, taking the relationship with them to the next level.
Are you ready to take on this challenge?

As a Vendor Manager - Branded Accessories, you will:

• Develop, implement, and control a product range strategy in close collaboration with the manager and local sales teams.
• Implement an attractive presentation of the products (local product content as well as brand presentation).
• Manage payment terms and cost structure in contractual agreements; audit for best-in-class terms for assigned vendors or categories.
• Create opportunities for growth, customer acquisition, and retention by conducting market, competitor, and range analysis.
• Influence vendors to prioritize customer experience by lowering costs, improving the supply chain, reducing defects, and driving efficiencies in close collaboration with the manager.
• Increase vendor participation through deep knowledge of program opportunities such as saver plan, bonus points.
• Review results of promotions and change course of action and negotiates new promotions if needed.
• Act as an escalation point to respond to vendor needs for categories; identify and communicate trends.
• Audit metrics (e.g. traffic, conversion, search results, customer return) and read customer reviews/feedback to identify trends or issues in vendor or category; communicate root cause to manager.
• Deep dive into customer pain points across vendors and categories; make recommendations for scalable solutions.
• Network cross-functional with the local Sales team, as well as Purchasing, Replenishment, Supply Chain Development, and Master-data to ensure efficient assortment management along the whole product lifecycle.
• Support project management for intra-functional projects as well as smaller cross-functional projects.
• Build and maintain knowledge management tools such as wikis and shared drives.
• Seek opportunities to develop deeper or multiple areas of expertise; share knowledge in and outside of the team.

QUALIFICATIONS

• Graduate degree in a business-related discipline
• 2+ years of relevant work experience in Category Management, Vendor Management, or Purchasing
• Fluency in English
• Experience in project work
• Ability to understand customer needs and market requirements
• Ability to think and react in a high-energy, fast-paced environment
• High level of communication skills - speaking, writing, presenting, and negotiating
• Proficiency in MS Office (especially Excel and PowerPoint)
  Additional Information
  With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely.

Please refer the Job description for details