Vessel and Spoolbase Operations IT Support Intern

at  TechnipFMC

Location:Aberdeen, GB
Employment type: Contingent Worker
Place of work: Hybrid
Offshore/Onshore: Onshore
TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.
Job Purpose
The IT Business Relationship Management team are seeking a motivated IT Intern to join our team to support & enhance vessel operations. The intern will assist with ensuring smooth and efficient technological operations aboard our vessels and connected operations. This role provides an excellent opportunity to gain hands-on experience and develop practical IT skills in a unique operational environment.
Key Interactions
Internally: Peers in Global IT organization & Global Business Colleagues, Vessel crew and VSO Organisation.
Externally: External operators, service providers and suppliers.
Job Scope

To be successful, you should be willing to help with any tasks assigned by the team, you’ll have the opportunity to learn from experts in their field, the position is immersive and will provide and expose you challenges where you can really make the difference whilst having the opportunity to relish and share in the results and successes of a global team.

• Take responsibility for projects and provide ideas to grow and improve the service.
• Ability to document IT infrastructure and environments.
• Learns and becomes proficient on internal systems.
• Able to work in Global environment and culture, with flexible hour concept.
• Ability to convince, organize and negotiate.
• Accepts designated, business-focus projects to research, propose ideas and solutions.
• Adequate project management skills and ability to manage time and complex tasks.
• Confidence to challenge and disrupt commonly held service and internal processes.
• Engages with customers or clients.
• Strongly service orientation minded.
• Understands the overall concept of the company, including the brand and our customer.

Typical Background and Experience Required

Must Haves:

• Fundamental to the role is the ability to Interact with global multi-national team and willingness to learn and adapt quickly to new technologies.
• Basic understanding of computer hardware, software, and networking.
• A good team player with the ability to work under supported pressure.
• Ability to multitask with multiple projects and work independently if necessary.
• Excellent communications and team work skills.
• Experience on IT Systems and Services.
• Flexible attitude to working hours.
• Strong or excellent communication skill in English.
• Strong personal efficiency and problem-solving skills; very concerned by security and standardisation/rationalisation aspects.

Nice to have:

• Growth mindset.
• Developing critical thinking skills.
• Knowledge of cybersecurity principles and practices.

Main Activities
o Create and maintain accurate documentation of IT systems, configurations, and procedures.
o Prepare reports on system performance, incidents, and resolutions.
o Assist with the installation, configuration, and maintenance of IT equipment onboard vessels.
o Act as point of escalation from business.
o Assist in maintaining and monitoring onboard communication systems, including satellite communications.
o Help ensure reliable connectivity between vessels and shore-based operations.
o Contribute to IT projects aimed at improving vessel operations and efficiency.
o Collaborate with the IT and vessel operations teams on various initiatives.
o Evaluate new or innovative technologies and architectures.
o Produce user guides as required and ensure other team members and business associates are fully trained in the procedures.
o Resolution of service desk requests as necessary & hardware support.
o Any other duties prescribed by BRM Senior Manager.

• Take responsibility for projects and provide ideas to grow and improve the service.
• Ability to document IT infrastructure and environments.
• Learns and becomes proficient on internal systems.
• Able to work in Global environment and culture, with flexible hour concept.
• Ability to convince, organize and negotiate.
• Accepts designated, business-focus projects to research, propose ideas and solutions.
• Adequate project management skills and ability to manage time and complex tasks.
• Confidence to challenge and disrupt commonly held service and internal processes.
• Engages with customers or clients.
• Strongly service orientation minded.
• Understands the overall concept of the company, including the brand and our customer