Veteran Case Management Supervisor

at  The Road Home

WHO WE ARE

The Road Home has been a leader in the fight to end homelessness for 100 years (1923-2023) . We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

JOB SUMMARY

The Road Home seeks employees that are self-driven and have a deep commitment to the mission of serving Veteran adults and families that are experiencing homelessness. The Veteran Outreach Supervisor will work within a homeless shelter system that provides emergency shelter to over 1,000 individuals nightly, and permanent supportive housing to over 1,700 individuals each day.
The Veteran’s Case Manager Supervisor will work to ensure that any veteran formerly homeless in Salt Lake County is engaged and has access to housing stability resources. This position will ensure that men, women and families who have served our country are supported as they overcome homelessness. The goal of the SSVF program is to provide low-income veterans experiencing homelessness or at-risk of experiencing homelessness with a range of supportive services designed to promote housing stability. The Veteran Case Management Supervisor will provide supervision and oversight to a team of veteran-focused Housing Case Managers that provide Housing First, Trauma-Informed services within a Progressive Engagement framework to formerly homeless veteran households with respect to the veterans’ autonomy and choice in their housing journey.

EDUCATION AND EXPERIENCE

• Lived, work or volunteer experience preferred OR a degree in a related field
• Experience working with diverse and vulnerable populations.
• Knowledge of homeless populations and housing opportunities preferred.
• Knowledge and experience working with individuals with mental illness and substance use disorders preferred.
• Minimum of one year of case management experience preferred.
• Supervisory and administrative experience preferred.

REQUIRED SKILLS AND ABILITIES

• Must pass a pre-employment background check and drug screen.

PHYSICAL AND EQUIPMENT REQUIREMENTS

• Ability to lift 25 pounds (files)
• Ability to sit, stand and walk for at least an hour at a time
• Ability and license to drive a vehicle

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment visa at this time.
  Job title
  Veteran Case Management Supervisor
  Reports to
  Veteran Outreach Manager
  Position Status
  Full Time
  Salary Range
  Grade 8, $22.05
  Job Location
  Pamela Atkinson Resource Center
  EEO Class
  Admin Support Worker
  FLSA Status
  Exempt
  Shift
  Mon – Fri, 40 hours (Some weekend and after hours events)