Veterinary Receptionist

at  CVS UK Ltd

Are you passionate about making pets a priority? So are we!
Take a look at our short film to recognise the remarkable work that our vets, nurses, care assistants and receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
We are currently seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at our Regan Veterinary Group in Hindley!
You’ll be joining us on a permanent basis, where you will be working 20 per week Monday - Friday with a share in the Weekend rota.
About Regan Veterinary Group:
Here at our Holly House practice, we are proud to be a part of the long-established Regan Veterinary Group.
We are a small animal practice located in Hindley, where our friendly and experienced veterinary team provide the highest quality of veterinary care, surgery and treatment – along with regular check-ups and routine procedures.
We have access to a range of referral services across the group – ophthalmology, orthopaedic surgery, soft tissue surgery, internal medicine, cardiology, ultrasonography and dermatology.

As a Receptionist, you will provide a friendly and efficient service to our clients and their animals.
Day-to-day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and most importantly, providing a warm and welcoming experience to our clients arriving at the clinic.

What we’re looking for in our Veterinary Receptionist:

• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Previous Receptionist experience is essential, Veterinary experience is a plus!
• Resilient with the ability to cope with potentially distressing, stressful and emotional situations
• A positive attitude, a willingness to work hard and excellent teamwork skills