Vice President, Global Design Operations

at  Southern Graphics Systems Canada Co

Marks is hiring a Vice President, Global Design Operations for our Marks Toronto studio! This will be a Hybrid position.

CRITICAL SKILLS / BEHAVIOURS

Critical Thinking:
Be the calm in the storm; turning to data to inform actionable insights.
Independence:
Roll-up-your sleeves and make it happen approach.
Trusting into your team to deliver and managing them to success.
Leading and creating change / improvement where and when you encounter problems.
Adaptability:
Rolling with changing plans, changing briefs and changing scope.
Empathy:
Foster a ‘team-work-over-ego’ approach, maximizing agility and cross functional collaboration.
Listening to the needs and priorities of other individuals and teams to find common ground.
Holding up a mirror to leadership where you see capability outages.

EXPERIENCE

Required

• 15 year(s): Years of experience within Agency environments, including prior experience of leading Agency Operations or Financial Management functions.
• Demonstrated understanding of P&L management and finance best practice.
• The ability to partner with Development colleagues in integrating Financial Management and Operations software to deliver agency needs.
• Demonstrated ability to create and drive change within a complex matrix-organization.
• Empathy and understanding for the Client Service, Project Management and Producer functions in an Agency setting.
• Strong MS Office skills (Excel in particular).

Provide leadership for Financial and Studio Operations Function across the agency:

• Revenue reporting, forecasting and financial policy compliance
• Cost control, reporting and monitoring
• Studio location strategy and management
• Data analytics and interpretation to give management performance insight

You will be the go-to authority for agency operations matters:

• Partner with Leadership and Finance to set and record agency budgets, targets and objectives
• Set the methodology for tracking and reporting against agency objectives and targets with Central Function colleagues (IT, HR, Finance, Legal).
• Work across our agency functions, defining and delivering our forecasting methodology.
• Manage the production of reports, using the data to produce insight that informs better decision-making.
• Lead Leadership and Management meetings in respect of cost control and governance (eg Monthly Operating Reviews, Labour Cost Management, Freelance Budget Control…)
• Collaborate with IT and Development colleagues to identify and correct needs within our chosen Financial and Project Management tools in respect of the above.
• Collaborate with Leadership, real estate and finance to ensure the agency has a clearly defined physical studio footprint strategy, enabling your team to bring the strategy to life

Across your teams you will:

• Maximize engagement with our chosen Finance and Project Management tool
• Coach, mentor and manage reports against clear objectives, aligned to the agency strategy
• Ensure the team follow company and HR policy, including Heath & Safety requirements