Vice President Human Resources - Hospitality

at  Shopping Center Management d b a Turnberry Associates

Turnberry is a leader in the design, development and management of multi-use real estate properties. We create exceptional destinations that inspire how people live, work, and play.
Reporting to the Chief Operating Officer, the Hospitality Vice President of Human Resources is the strategic HR leader for the organization. This position is responsible for directing all human capital functions of Turnberry by advising leadership in the talent management of the workforce. This position indirectly supervises property HR leaders throughout Turnberry’s operating assets.

SKILLS AND ABILITIES

• Strong understanding of HR processes and data, including eligibility and enrollment rules, and benefit procedures in order to ensure correct implementation.
• Ability to liaise and work with C-Suite and owners on topics related to the growth and future of the company.
• Responsible for company’s human resources planning and development.
• Ability to develop and implement recruiting & selection procedures such as identifying job competencies, writing job descriptions, and creating onboarding plans for new hires & transfers.
• Ability to develop and implement performance management.
• Skilled at fostering employee relations, excellent interpersonal and conflict resolution skills.
• Strong organizational skills and attention to detail.
• Knowledge of various training and development planning, professional development, and company products, services & procedures.
• Thorough knowledge of employment-related laws and regulations
• Provides high-level HR support for all locations.
• Ability to manage projects, change, third-party contractors, and manage technology (HRIS, etc.)
• Ability to utilize personal computer including spreadsheet and word processing software, copy machine, fax machine, 10-key calculator and telephone
• Ability to assess current HR processes and procedures and implement improvements. Is able to develop department action plans.
• Able to travel to as job requires.
• While performing the duties of this position, the employee is regularly required to alternate sitting and standing. Must also regularly use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to walk and periodically lift 20-40 lbs.

QUALIFICATIONS

• A bachelor’s degree and five (10) years’ Human Resources experience.
• MBA, MA, PHR/SPHR, SHRM-CP/SHRM SCP preferred, but not required.
• Hospitality HR experience required.

• Partner with property General Managers and HR Leaders in Hospitality to plan and execute HR strategies with a lens on standardization of policies, procedures, and systems.
• Work with Turnberry Hospitality Area Team on HR guidance and approvals on leadership organizational structure and staffing guidelines for hotel assets including job eliminations and separations. Lead the engagement of outside employment counsel as needed.
• Lead the final approvals in performance management (reviews) and compensation programs to include annual merit salary adjustments and management incentive programs across all assets. Work with corporate payroll team to facilitate.
• Lead recruitment and selection processes for property Turnberry Area Hospitality Team, General Managers, and Human Resources leadership. Support Area Team and General Managers of management recruitment and selection of Executive Committee and other leadership positions.
• Working with corporate payroll team, lead the integration of payroll and benefits of newly acquired assets to Turnberry-managed platforms (Payroll, Benefits, Recruitment systems, etc.). Supervise open enrollment communication and processes. Work with accounting team in identification and resolution of payroll related expense items (i.e. Payroll Audits).
• Advise and approve high-level employee relations issues including any escalated legal issues (job eliminations, EEOC charges, Workers Compensation, etc.).
• Provide feedback and approvals on HR ownership reporting at the property level (i.e. asset reviews). Participate in property asset review meetings.
• Design, support, and approve seasonal staffing strategies (i.e. H2B, TN, and J1 Visa employees, Contract Labor, etc.) and execution where applicable.
• Provide HR coverage when there are gaps in HR leadership at the property-level.