Vice President, Rehabilitation Services

at  CBI Health

VICE PRESIDENT, REHABILITATION SERVICES – CENTRAL REGION

As Canada’s largest provider of integrated community healthcare services, CBI Health Group is dedicated to improving the health and enriching the lives of Canadians. What sets us apart is our ability to work as a unified network dedicated to the ongoing learning that allows us to foster best practices, improve access to care and create better results for our patients. Our national network includes over 12,000 healthcare and support professionals across Canada.
Reporting to the Chief Operating Officer, the Vice President, Rehabilitation Services – Central Region, will lead the rehab operations organization in the province of Ontario for CBI Health. Working side-by-side with various teams within the organization, this individual will be accountable for delivering growth in our clinic-based business, through a relentless focus on the client and by developing an industry-leading operations team. This individual will be required to contribute to, and effectively execute, growth-oriented strategies that set the standard for community care. Leading by example, the Vice President creates a culture that embodies the values, purpose and promise of CBI Health, earns the trust and confidence of everyone in the network and realizes the potential in the marketplace.

ABOUT US

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.
CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
We are committed to fostering a positive experience for all Indigenous applicants whether you’re First Nations (status or non-status), Inuit or Metis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

• Lead the field operations team in Ontario to provide our clients with a best-in-class experience
• Assemble and develop a strong, high-functioning team consistent with our team-value-proposition
• Develop and execute the annual operational plan in collaboration with key stakeholders (including: Finance, Marketing, Clinical & Operational Excellence, Business Development, etc.)
• Own and over-deliver the P&L for the region
• Grow Business through provision of exceptional client experience and industry-leading execution
• Maintain in-depth knowledge of regional demographics, marketplace trends, and competitors across all service segments
• Identify regional opportunities and share with key stakeholders, including senior management
• Lead and champion change management initiatives; implementing new products, services, and systems
• Partner with Human Resources, shared services and national business services in support of the sourcing, selecting, on-boarding, training, and mentoring of Area Directors, ensuring they have clarity of role, and alignment of performance goals and measures to strategic priorities
• Drive revenue growth and profitability, collaborating with Clinical & Operational Excellence team to continuously improve service delivery models
• Work as a trusted partner with corporate functions (Marketing, IT, Human Resources, Education/Clinical Training, Innovation) to achieve goals, objectives, and optimize excellence in experience for clients, team members, and partners, ensuring that regional expectations and commitments are maintained
• Lead by example to ensure effective communication, consistent with CBI Health’s purpose, values and strategic priorities