Virtual Ward Support Worker Band 4

at  Croydon Health Services NHS Trust

Fixed term 12 months maternity cover, 37.5 hours per week
Our vision is for the people of Croydon to experience well-co-ordinated care and support in the most appropriate setting, which is truly person-centred and helps them to maintain their independence.
As demand rises with increasing health needs and advances in clinical care, we are responding to the challenges whilst continuing to deliver the highest quality of care. We are developing the services that we currently provide to reduce hospital admissions and to facilitate earlier discharge from hospital through the use of technology, ensuring patients have the safest best care that is delivered in their home environment via the Croydon Virtual Ward.
The Virtual Ward service available 24 hours a day, 7 days a week.
The post holder will require advanced assessment skills and have the ability to monitor and support patients via the Virtual Ward with complex needs through an acute episode in the community in order to avoid a hospital admission. The candidates will work closely with the local community teams and ensure early escalation of unwell patients. They will need to be motivated, innovative with strong leadership and communication skills, to support the development of the Virtual Ward.
Please note that, should this post attract sufficient interest and we are inundated with applications, we may choose to close at an earlier date.
The post holder will provide a high standard, efficient, cost-effective Virtual Ward service to patients with a range of acute and chronic conditions hosted by Croydon Health Services NHS Trust in partnership with acute and community health service providers in Kingston and Richmond, Merton and Wandsworth, and Sutton. The South West London Remote Monitoring Team (virtual ward) will provide 40-50 virtual beds per 100,000 population across South West London. Patients with a range of acute and chronic conditions will be remotely monitored. This is to support patient discharges from hospital, prevent avoidable in-patient admissions and reduce pressure on inpatient bed capacity whilst maintaining standards of care that are
equivalent to those in hospital. The post holder will act as a support for the Virtual Ward team members in monitoring patients who are
under the care of the Virtual Ward. The post holder will be line managed by, and will work closely with, the SWL Virtual Ward team to ensure that there is an effective clinical service for the Virtual Ward Service.
The post holder will be working at Croydon Health Services NHS Trust site.
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
To be professionally and legally accountable for all aspects of work, including the management of patients in your care. Understands and acts in line with NMC professional standards for practice contained within the Code.
To be able to interpret and communicate to senior clinicians monitored patients’ vital signs and symptoms. To be able to monitor patient’s progress on the Virtual Ward by understanding normal vital signs. Knowledge of when to seek advice and escalate to an appropriate registered health or care professional.
To be able to implement the care as advised by the senior clinical staff, planning their work for the day based on this and patient need. To be able to record observations, liaising with patients’ and where required patient’s families/carers, in providing a positive experience for the patient.
To support senior clinical colleagues in monitoring patients assigned to their care in virtual wards. To support clinical Band 7, ensuring safe practice and all elements of pathway run smoothly. To deliver and evaluate clinical practice which reflects all relevant nationally recognised clinical guidelines.
Please see the attached supporting documents Job Description and Person Specification which contain more information about the rol

Please refer the Job description for details