VM Systems Manager

at  NEP Group Inc

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.
The IT System Administrator within the Centralized Production Operations, will administer and support the infrastructure that hosts applications required for 24/7 utilizations to incorporate hardware and virtualized computer systems. Supported by a centralized datacenter NEP will be launching a Centralized Production offering connecting remote PCR’s, live event locations, and client facilities to core infrastructure in our datacenter. The datacenter will be a 24/7 facility, offering clients the ability to connect at more flexible hours and in a variety of ways to support remote workflows and burst capacity

What you will do:

• Developing, implementing, and evaluating projects in line with organizational objectives within the existing network and infrastructure
• Validation/ Installation of OS systems, updates, and patches related to performance and security requirements
• Architect and manage application and database stack including optimization of the software to perform at the highest level of resiliency and redundancy as required to support a 24/7 environment
• Identify and remediate issues with vMotion, leveraging service data to generate alerts and actionable responses proactively.
• Producing accurate and timely reporting of program status throughout its life cycle
• Administer password and policy for client based access, aligning access privileges with corporate policies in place.
• Serve as a link between the business and customers by actively collaborating with stakeholders and senior business leaders to ensure the scope and specifications of a system are documented and adhered to
• Provide innovative and workable solutions to a wide range of technical challenges and business opportunities
• Manage the analysis of business requirements with respect to the development and selection of application solutions and technologies
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services

REQUIREMENTS:

• 5+ years of related work experience, or BS degree, or technical training or equivalent combination of education and experience.
• Bachelor’s Degree or greater in Computer Science or relevant experience is required
• Extensive knowledge of VMware ESXI and related technologies such as vSphere and vCenter
• Experience in managing high volume application and database systems in a high availability environment.
• Knowledge of security best practices, network protocols and ability to deploy proactively in a hosted VM environment.
• Knowledge of ISCSI storage with utilization, implementation, and maintenance
• Proficiency in VMware associated programs and scripting, such as Windows Server, SSH, Telnet and PowerShell
• Capable of hands-on problem-solving, with the ability to generate ideas and solutions
• Implementing software updates, patches, and security enhancements to ensure a secure and up-to-date IT environment.
• Utilize help desk ticketing system to answer customer issues, providing support for issues brought to us by either email, phone, or walk-ups.
• Utilize tools to take care of user needs such as but not limited to setting up users, resetting accounts and passwords, and assigning permissions to user accounts.
• Capability to manage and maintain a Secure Trust for connecting to corporate domain
• Knowledge and best practices of different operating systems such as Windows Server, Windows 10, CentOS, Ubuntu.
• Preferred Requirements:
• Coding capability with MS IIS, WebSphere, Citrix, Python, and C++
• VMware Certified Professional or related certifications that demonstrate a high level of proficiency in virtualized systems
• Active Directory and Exchange Server Experience

• Developing, implementing, and evaluating projects in line with organizational objectives within the existing network and infrastructure
• Validation/ Installation of OS systems, updates, and patches related to performance and security requirements
• Architect and manage application and database stack including optimization of the software to perform at the highest level of resiliency and redundancy as required to support a 24/7 environment
• Identify and remediate issues with vMotion, leveraging service data to generate alerts and actionable responses proactively.
• Producing accurate and timely reporting of program status throughout its life cycle
• Administer password and policy for client based access, aligning access privileges with corporate policies in place.
• Serve as a link between the business and customers by actively collaborating with stakeholders and senior business leaders to ensure the scope and specifications of a system are documented and adhered to
• Provide innovative and workable solutions to a wide range of technical challenges and business opportunities
• Manage the analysis of business requirements with respect to the development and selection of application solutions and technologies
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on service