Waiting List and Bookings Officer

at  The Newcastle upon Tyne Hospitals NHS Foundation Trust

The post holder works in a multidisciplinary administration team consisting of receptionists, secretarial and waiting list staff. To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to specialised medical units within theRadiology Directorate. To act as a first point of contact for the unit and co-ordinate all patientappointments and enquiries using initiative to discern between queries ensuring minimum interruption to the unit or immediate response depending upon appropriate action. To be responsible for the achievement of all NHS Waiting Time targets including but not excusive to Cancer Waits, Diagnostic and Therapeutic Waits.
To work on a rotational basis covering reception duties. The post holder will be expected to work Trust wide with varying working patterns including but not restricted to 8.00 to 20.00 Monday to Saturday. To participate in all aspects of the administration service within Radiology. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you

Please refer the Job description for details