Ward Clerk, Band 2

at  Gloucestershire Hospitals NHS Foundation Trust

If you are ready for a challenge and want to be part of a team providing an excellent service then this might be just what you are looking for. We are looking to recruit a dynamic, organised and motivated person, who is a team player, to join our busy Ward Clerk department. You will need to be flexible with excellent organisational, communication and IT skills. Previous administration experience is preferred.
This is an important role which requires someone who is able to work independently and is self-motivated and resilient. You will be able to deliver a high standard of customer service and communicate effectively with patients and their carers/relatives in addition to all levels of staff across all departments, the multi-disciplinary teams, GPs and transport services. Previous NHS experience would be an advantage.

WORKING PATTERN:

37.5 Hours per week
Monday to Friday
0800-1600
The role will be based at Gloucester Royal Hospital, however the successful candidate must be willing to travel and work at Cheltenham General Hospital in the future should the requirements of the service demand this.
For further information please contact Craig Blakeway (Ward Clerk Manager) tel: 0300 422 5647
Please see the attached job description and person specification of this vacancy for more information on the main duties of this role.
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Job purpose
To provide clerical and reception cover for the ward, administration and clerical support to the Ward Sister/Charge Nurse and Nurse in Charge and to enter and maintain ward clinical data for a range of defined clinical systems.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Skills in these areas would be desirable however full training will be given including other relevant Trust training:

• Ability to work in a team and independently
• Customer care skills
• Effective communication skills across all disciplines of staff, patients and public
• Knowledge and understanding of confidentiality and data protection in accordance with Trust policy and procedures.
• Able to communicate effectively, and act appropriately and quickly in an emergency
• Experience in using a PC
• Knowledge and understanding of the Trust including a basic knowledge of roles in other areas
• Some knowledge of speciality terminology and flexibility to support another speciality/ward if required

Please refer the Job description for details