Ward Clerk - Band 2

at  Gloucestershire Hospitals NHS Foundation Trust

If you are ready for a challenge and want to be part of a team providing an excellent service then this might be just what you are looking for. We are looking to recruit a dynamic, organised and motivated person, who is a team player, to join our busy Ward Clerk department. You will need to be flexible with excellent organisational, communication and IT skills. Previous administration experience is preferred.
This is an important role which requires someone who is able to work independently and is self-motivated and resilient. You will be able to deliver a high standard of customer service and communicate effectively with patients and their carers/relatives in addition to all levels of staff across all departments, the multi-disciplinary teams, GPs and transport services. Previous NHS experience would be an advantage.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Skills in these areas would be desirable however full training will be given including other relevant Trust training:

• Ability to work in a team and independently
• Customer care skills
• Effective communication skills across all disciplines of staff, patients and public
• Knowledge and understanding of confidentiality and data protection in accordance with Trust policy and procedures.
• Able to communicate effectively, and act appropriately and quickly in an emergency
• Experience in using a PC
• Knowledge and understanding of the Trust including a basic knowledge of roles in other areas
• Some knowledge of clinical terminology and flexibility to support another ward/team if required

Please refer the Job description for details