Ward Clerk - Dental Outpatients

at  Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust

The department of oral & maxillofacial surgery and orthodontics are looking to recruit a hardworking and enthusiastic ward clerk to join our team. We are looking to recruit somebody to work 30 hours per week, Monday - Friday.
This job has a key role within the Maxillo Facial Unit providing clerical, reception and administration support to the Unit
The ideal candidate will have excellent communication skills, be dynamic and motivated providing administrative and clerical support to the ward team in accordance with the departmental and trust standards.
Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed
Acts as a point of contact for the person in charge, dealing appropriately with all communications answering the telephone and dealing with queries and tasks allocated, including sensitive issues
Stock Control and ordering of dental materials / stationery
Documentation associated with all digital x-rays taken in conjunction with PAS and PACS and ensure correct information is documentation for audit purposes
Checking of all case notes prior to clinic to ensure all relevant documentation is provided and all histology and blood reports and PACS films are included
Liaises with secretaries regarding histology results, x-rays, case notes and any other items essential to the smooth running of the clinics
Preparation of Maxillo Facial pre-operative paperwork and checking Maxillo Facial Pre-operative Assessment patients in
Takes minutes at audit meeting
Choose Well – Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Supporting Manager in improving standards to meet performance target
Co-ordinating and communicating effectively with appropriate clinicians staff professional bodies and agencies
Participates in all aspects of clinical Governance within the Trust
Direct patients to other departments within the hospital for example – the x-ray department, pharmacy and Exit
Supports the mandatory training policy and completion of all e-learning packages appropriate to role
Participates in annual personal development reviews
Provision of Clerical Support Service
Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed
Acts as a point of contact for the person in charge, dealing appropriately with all communications answering the telephone and dealing with queries and tasks allocated, including sensitive issue
Stock Control and ordering of dental materials / stationer
Documentation associated with all digital x-rays taken in conjunction with PAS and PACS and ensure correct information is documentation for audit purpose
Checking of all case notes prior to clinic to ensure all relevant documentation is provided and all histology and blood reports and PACS films are included
Liaises with secretaries regarding histology results, x-rays, case notes and any other items essential to the smooth running of the clinic
Preparation of Maxillo Facial pre-operative paperwork and checking Maxillo Facial Pre-operative Assessment patients i
Takes minutes at audit meetin
Supports doctors, nurses and reception staff with any queries regarding patients appointment
Requests x-rays from General Dental Practitioners following receipt of referral letters
Ensures case notes are taken to correct surgery during clinic and documentation of their arriva
Checking of Orthodontic notes prior to clinic including ensuring that patient appliances are received from the laboratory and documented in the returns book to ensure correct payment is generated
Checking of orthodontic models for discharge and ensuring correct storage of models and appropriate documentation is complete
Documents transit of orthodontic impressions and checks details for receipt of work carried out to external laboratorie
Tracks orthodontic models to other hospitals in preparation for surgery
Responsibilities for Information Resources
Able to access patient information through the hospital PAS system to clarify appointment
Able to access EPR, and HIS for test result
Photocopies any documents including all patient information leaflets, needed to support doctors and nursing staf
Complete / maintain documentation and patient records as directed in accordance with organisational poli
Check and authorise payment for work carried out at external laboratories
Participates in any training appropriate to rol

Please refer the Job description for details