Ward Clerk - Emergency Clerical 1

at  Alfred Health

ALFRED HEALTH

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent part time Appointment
• 4 vacancies available
• Classification - Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Excellent professional development opportunities
• Sandringham location
• Great staff benefits!

POSITION SUMMARY:

The Emergency/Reception Clerk is a pivotal role within Sandringham Hospital. As a first point of contact to our patients and visitors, members of staff and other hospital personnel, both face to face and over the phone, they are required to promote excellent customer service.
The role is responsible for all patient registrations, admissions and discharges within the emergency department. The role also provides general clerical support to the department as directed by and in collaboration with nursing and medical staff.
This clerical position incorporates a 24/7 rotating roster including day, afternoon, evening and nights. The successful candidate must be able to work across all shifts.

SKILLS

• Excellent clerical, typing and computer skills
• Adequate command of English both written and oral
• Basic understanding of medical and hospital terminology
• Demonstrate success in customer service skills
• Understanding and compliant with policies and procedures