Ward Clerk

at  Oxford University Hospitals NHS Foundation Trust

An exciting opportunity has arisen for a motivated and proactive individual to become part of a busy but friendly team on Tarver Haemodialysis Ward. We provide an outpatient service for people with acute and Chronic Kidney failure in the form of Haemodialysis. We open Monday to Saturday from 07:00 until 19:30. We are closed on Sundays, Christmas day and New Year Day.
We are looking for a ward clerk to play a vital role in the smooth running of all administrative and clerical duties for the ward. Previous experience of computer literacy is a must and you will have good attention to detail and be highly organised. Previous NHS experience is desirable but not essential. The successful candidate will have excellent customer service skills as you will be the first point of contact in person or on the telephone for patients, relatives and visiting staff. You will be maintaining an organised up to date filing system, ensure all haemodialysis appointment are correct and ensure patient transport, weekly haemodialysis plan and changes are recorded in a timely manner. Other admin duties may include, managing post, photocopying and ordering stationary. As a new member of the team, you will be supported with the necessary training for the role.
The role lends itself to an individual with a great deal of initiative ,someone who enjoys a busy varied environment and someone who thrives on helping others.
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Mantain general data entry and keep an up to date record of day
Book Transport for the dialysis patients in Tarver Dialysis; Trouble shoot transport problems as required. To liaise with patients on a weekly basis for their transports needs and to remind them of the date and time of the procedures.
Reception and booking in of dialysis attendees, alerting the nursing team of the need for immediate attention for patients who appear unwell on arrival.
Answering phone, take messages, prioritise records and pass them on to the relevant people.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel
Mantain general data entry and keep an up to date record of day
Book Transport for the dialysis patients in Tarver Dialysis; Trouble shoot transport problems as required. To liaise with patients on a weekly basis for their transports needs and to remind them of the date and time of the procedures.
Reception and booking in of dialysis attendees, alerting the nursing team of the need for immediate attention for patients who appear unwell on arrival.
Answering phone, take messages, prioritise records and pass them on to the relevant people.
All staff employed by the OUH Trust have the following key responsibilities:
Staff must decontaminate their hands prior to and after direct patient contact or contact with the patient’s surroundings.
Staff members have a duty to attend mandatory infection control training provided for them by the Trust.
Staff members who develop an infection (other than common colds and illness) that may be transmittable to patients have a duty to contact Occupational Healt

Please refer the Job description for details