Ward Clerk - Peterborough

at  North West Anglia NHS Foundation Trust

If you have a passion for supporting women/birthing people and their families and want to develop your clerical skills further, then this role is for you.
You will be the welcoming face of the unit, therefore we are looking for a professional and enthusiastic individual, who demonstrates excellent communication and interpersonal skills.
You will need to have an ability to be flexible in your role and duties due to the dynamic nature of the unit and within maternity services. There will be a high level of contact with colleagues from all professions, women and their families and you will be expected to provide clerical / administration support to members of the clinical and midwifery team at ward level.
*Please note we are not eligible to sponsor for this post*
We are seeking to recruit someone who enjoys a challenge and who is able to work as part of a small administrative team, supporting a larger clinical team, whilst being able to work under their own initiative.
To ensure the smooth application and control of all administration, clerical and computer processes associated with the work area. Ensure the provision of effective communication to both patients and staff to enhance patient care.

Working patterns include days, nights, weekends and bank holidays. Shifts are 11.5 hours in duration, excluding two thirty minute unpaid break periods (12.5hours total).

• Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);

NHS PENSION SCHEME:

Flexible working opportunities;
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Career development and training;
Wellbeing support and activities;
In-house physiotherapy Service;
On-site canteens with subsidised meals;
Subsidised staff parking (currently free).
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
To welcome patients, relatives and carers on arrival to the ward.
Ensure patient details are correct on our IT systems and complete admission details on arrival
To deal with enquiries and to pass information to the appropriate staff.
To provide a courteous, responsive and effective point of contact (in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust.
To keep ward diary and excel spreadsheets up to date.
Ensure timely action to admit patients into Triage and Delivery Suite, ensuring the relevant teams are made aware of arrival and adhering to national drivers.
Patients and Relatives
Promote a customer focused approach to receive patients and visitors to the ward.
Distribute post to patients on the ward.
For more information, please refer to the Job Description

Please refer the Job description for details