Ward Clerk

at  University Hospitals Coventry and Warwickshire NHS Trust

We are seeking an enthusiastic and proactive individual to provide comprehensive and confidential administrative and clerical activities for Mulberry Ward at Rugby St Cross Hospital, part of University Hospitals Coventry and Warwickshire NHS Trust. The successful candidate will be expected to meet the needs of the ward department in accordance with Departmental, Trust and National standards, policies and procedures. The individual will be able to effectively communicate related information and advice to enable the multi-disciplinary team to achieve operational excellence.
* Please be advised that interviews are proposed for 02 July 2024 *
Please be advised that this job advert will close as soon as sufficient applications have been received.
Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
Communicate with staff, patients and/or external organisations using appropriate methods.
Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence ® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.
Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may also include iPM, CRRS, Opera, CRIS, Ultra, Respond, IMPAC etc. Some of these systems will be replaced by EPR during the month of June. Appropriate training will be given on this new Electronic Patient Record System
Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos).
Assist with training new team members in Trust operational systems and department procedures.
Responsible for ordering stationery and other equipment whilst monitoring and maintaining stock levels using Integra system.
Responsible for the receipt and distribution of incoming/outgoing post and action accordingly.
Prioritise daily tasks to achieve timescales set.
Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and values and departmental standards.
Provide appropriate cover in the absence of other members of the team.
For further details of the role please see the attached job description

Please refer the Job description for details