Warehouse Administration Co-Ordinator

at  Sonas Bathrooms

Are you ready for a dynamic role that’s central to our experienced operations team? Are you an excellent organiser who thrives in a busy environment? We’re on the lookout for a Warehouse Administration Co-Ordinator, and this could be perfect for you!

MAIN REQUIREMENTS:

• A skilled administrator with experience in customer facing roles or in a fast-moving warehouse environment
• An effective communicator with a strong sense of customer service and a can-do attitude
• Excellent organisation skills in both computerised and paper-based systems
• Proficiency in MS Office with intermediate experience in Excel
• 2+ years of experience in operations administration or a similar role preferred
• Third level qualification desirable but not necessary
• Excellent written and verbal communication skills in English
• Must be currently living in Ireland and hold a valid work permit

• Oversee all aspects of warehouse administration.
• Coordinate customer collections through various channels, including email, phone, and in-person interactions
• Collaborate closely with the warehouse team to ensure prompt and efficient customer collections
• Use ERP and WMS systems to assign orders to warehouse personnel
• Create delivery partner manifests using Microsoft Excel
• Input delivery details into our UK delivery partner’s online portal
• Contribute to enhancing the performance of the warehouse team through continuous improvement efforts
• Investigate and address delivery discrepancies and customer concerns
• Communicate with the customer experience and accounts departments regarding service and delivery inquiries