Warranty Supervisor

at  Commercial Motor Vehicles Pty Ltd

About South Central Trucks
South Central Trucks is the sole South Australian distributor for the range of MACK Trucks, UD Trucks and Volvo Truck & Bus range of products. South Central Trucks is a division of the CMV family-owned group of companies and are proud to be a privately owned Australian based company, with over 86 years of operation and experience.
We have 1900 staff nationally and continue to grow, promoting from within and working with some of the best in the business.
Our success is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. We apply these in equal measures to not only our employees but also our customers and the community. UD trucks. Based in Wingfield in a modern premises. We have around 100 employees on site. We sell new and used trucks and buses and provide service and parts to our customers.
About the role
We have an opportunity for a fulltime Warranty Supervisor to join our state-of-the-art dealership. You will ensure all warranty processes within the business are completed in line with manufacturer guidelines and are followed through to completion to maximise efficiency and income.

Duties & Responsibilities

• Prepare and submit warranty claims according to manufacturer guidelines
• Cost all warranty repair orders daily and communicate with management accordingly
• Submit prior approvals and returning parts to manufacturer if requested
• Review and report on the status of open warranty repair orders to management
• Reconcile claims submitted/reimbursements received from the manufacturer providing explanations for variances

Skills & Experience

• Preferred experience in an administration role in a similar environment.
• Strong attention to detail
• Excellent communication and interpersonal skills
• Exceptional computer literacy
• Ability to work under pressure and meet deadlines
• Sound computer skills
• Mechanical knowledge an advantage

• Prepare and submit warranty claims according to manufacturer guidelines
• Cost all warranty repair orders daily and communicate with management accordingly
• Submit prior approvals and returning parts to manufacturer if requested
• Review and report on the status of open warranty repair orders to management
• Reconcile claims submitted/reimbursements received from the manufacturer providing explanations for variance