[Wattpad] Sr. Product QA Specialist

at  WEBTOON Entertainment Inc Wattpad WEBTOON Family of Brands

The Senior Product QA Specialist is a vital member of our Product Delivery team, responsible for upholding the highest quality of our product. This role entails identifying and documenting both functional and non-functional quality requirements, creating and executing comprehensive testing strategies, automating regression tests, collaborating with engineering to establish and manage staging environments, mentoring product quality staff, reporting and tracking defects, and implementing automated regression plans for periodic releases. The expertise of the Product QA Specialist is essential to ensuring that our product features and updates adhere to the highest standards of quality and performance.

BONUS POINTS FOR:

• Relevant certifications are an asset, such as: ISTQB Certified Tester (Foundation Level or Advanced Level), Certified ScrumMaster (CSM) or other Agile certifications, Certified Software Quality Analyst (CSQA), or Certified Software Tester (CSTE)
• Familiarity with the Entertainment and Tech sector is beneficial.
• Bachelor’s degree in a relevant field, such as engineering, computer science, or business administration, is preferred.
  Please note, this job description was created with the support of AI

• Build and Manage Staging Environments: Collaborate with the Engineering team to create and manage staging environments to replicate production settings for thorough testing.
• Ensure Adherence to Test Strategy on Staging: Ensure that the test strategy on staging is followed and all test activities are aligned with the overall quality goals.
• Implement automated regression Plans: Identify and build regression plans for periodic releases from a product perspective, ensuring thorough testing of all features and updates.
• Identify Product Quality Requirements: Work closely with the Product Management team to identify and document functional (User authentication, content uploading, search functionality, and user interaction features) and non-functional (Dashboards, data reports, performance metrics, usability) product quality requirements.
• Design Test Strategy and Plan: Develop comprehensive test strategies and detailed test plans to ensure all product features meet the highest quality standards.
• Execute Test Plan: Conduct manual and automated testing to identify and resolve product defects.
• Automate Regression Tests: Develop and maintain automated regression tests to ensure ongoing product quality.
• Mentor Product Quality team members: Provide guidance and training to product quality team members to improve their understanding of product quality requirements and testing methodologies.
• Collaborate with Cross-Functional Teams: Work closely with developers, designers, technical project managers and product managers to ensure alignment on quality objectives and seamless integration of new features and updates.
• Report and Track Defects: Document and track defects, providing detailed reports and working with the development team to ensure timely resolution.
• Analyze Test Results: Review and analyze test results to identify trends, root causes of defects, and opportunities for improvement.
• Stay Updated with Industry Trends: Keep up-to-date with the latest industry trends and best practices in quality assurance and testing methodologies.
• Optimize Testing Practices: Drive continuous improvements in testing methods, tools, and techniques to augment product quality and streamline team productivity