Web Coordinator

at  City of Edmonton

Job Number: 49946
Reporting to the Team Lead, Web Authoring and Quality Assurance, the Web Coordinator develops and manages integrated web-based communications, content optimization, digital content creation, and user experience for the City of Edmonton’s corporate websites. They ensure content is presented in a format that meets web usability standards and is consistent with the City’s information design guidelines. The Web Coordinator aligns web activities with department strategies to conceive, refine and produce functional web pages that meet both business and visitor needs.

SKILLS REQUIRED FOR SUCCESS:

• Extensive knowledge of the principles and practices of web writing, world wide web standards and web site taxonomy and maintenance
• Considerable knowledge of web authoring and web publishing software, particularly content management systems (Drupal)
• Considerable knowledge in web authoring, and web publishing software such as: HTML, Content Management systems, photo editing tools, Adobe Acrobat DC, Gmail and other Google Applications
• Strong written and verbal communication skills
• Excellent analytical skills
• Proven ability to plan, organize, prioritize, and work within tight timelines
• Experience in project management and/or training is considered an asset
• Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
• Alignment to our Cultural Commitments
• Alignment to our Leadership Competencies
• Applicants may be tested
  The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact Employment@edmonton.ca.

Qualifications:

• Diploma in web applications, web design, web writing, or a related discipline from a recognized institution
• Minimum 2 years experience in website development projects or journalism, applied communications, or related experienc

• Provide excellent customer service to internal business partners and other stakeholders in the planning and posting of their content, demonstrating the ability to form and nurture positive and productive relationships, even through challenges
• Be responsible for the day-to-day maintenance and editing of web content on edmonton.ca and onecity (intranet); this includes building new web pages, editing current content or redesigning existing pages based on user feedback, analytics and content design standards
• Ensure best practices in accessibility, SEO, responsive design, and site performance are adhered to when creating and updating content
• Ensure that web content meets corporate standards, design style and consistency
• Ensure the quality, currency and timeliness of web content
• Follow content workflows and processes, working closely with colleagues in Communications, Marketing and Engagement for collaboration and approval
• Collaborate with the Digital Services Strategy team on projects and initiatives created to improve the City’s web environment and page content
• Work with business area Web Authors and apply strong technical and consultative skills to enable the editing and updating of web pages
• Track work requests and provide regular updates in the branch’s project management tool (Workfront)
• Proactively support the quality assurance process by routinely reviewing web content submissions and helping to identify and fix issues
• Perform other duties as assigned

Qualifications:

• Diploma in web applications, web design, web writing, or a related discipline from a recognized institution
• Minimum 2 years experience in website development projects or journalism, applied communications, or related experience