Web Programs Coordinator HYBRID/REMOTE- COSTA RICA

at  Splunk

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your happiness, your passion and all the things that make you, you.

REQUIREMENTS:

• Bachelor degree in business, marketing, communications, user experience or related field
• 1-2 years of experience running enterprise websites or equivalent work experience
• Experience with enterprise level content management systems (Drupal, Adobe Experience Manager, Teamsite, WordPress, Xaraya, etc.).
• Basic understanding of ticket management system (Workfront, JIRA, etc)
• Excellent problem-solving skills with great attention to detail, as well as strong communication and interpersonal skills (both verbal and written)!
• Proficient in English, written & verbal (Japanese, German, French, Chinese or Korean, is a plus)
• Strong commitment to customer service
• Hard-working, positive and driven demeanor.
  Splunk is an Equal Opportunity Employer
  At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
  Note:

ROLE:

As a Web Marketing Publisher, you will join a dynamic team focused on creating, building, and maintaining content on splunk.com. Your responsibilities include content creation within our CMS, publishing of content onto our live site, continuous site maintenance, and providing support for bug fixes and larger web initiatives. You will report directly to the Director of Web Programs.

RESPONSIBILITIES:

• Drive web projects and work together with all vital team members. You have a confirmed ability to influence and collaborate across all levels of the organization.
• Actively seek clarification if there is any ambiguity about task requirements. Speak up and provide recommendations if you believe there is a better way to accomplish tasks.
• Work closely with the marketing team to create and publish content for the Corporate Marketing site.
• Follow and assist in educating team members on Splunk’s Web Design System guidelines.
• Ability to balance multiple projects and priorities, in a fast-paced environment.
• Ensure projects are delivered on time and efficiently.
• Facilitate reviews and approvals of web marketing materials for quality assurance. Report any issues to Web Engineering when necessary.
• Perform sanity checks after content is published to ensure accuracy.
• Assist in ongoing efforts related to site governance.
• Ensure that the delivered work is of high quality, surpassing expectations, as it represents Splunk’s brand.