Wedding and Events Operations Manager

at  Stanley House Hotel and Spa

Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.

• Oversee the labour costs ensuring this is controlled, producing staff rotas in a timely manner. Ensuring appropriate levels are maintained to produce an excellent service.
• Ensuring stock and wastage are controlled and levels are maintained. Providing the relevant training to support.
• Review of all BEO’s, food menus, room layouts and supplier information prior to the event taking place. Overall responsibility for the successful operation of all events.
• Line management responsibilities, promoting and facilitating the ongoing development of the team. Carrying out regular reviews with team members alongside hosting department meetings.
• Overall accountability for the departments’ performance during any internal and external auditing. Includes branded and mystery guest visits, monitoring of results and carrying out feedback and training with the team where needed.
• Ensure company policies and mandates including Food Hygiene, Cash Handling, Health & Safety, Manual Handling etc. are adhered to at all times whilst ensuring the team also complies with such policies.