Wedding and Events Sales Consultant

at  Kew Green Hotels Commercial Hub

Job Ref: KGH8535
Branch: Commercial Hub
Location: Head Office, Northampton
Salary/Benefits: £21,840 - £23,982 per annum
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 08/03/2024
Closing date: 09/04/2024

WHAT YOU’LL BRING TO THE TEAM

An ideal candidate would have excellent verbal and written communication skills as the main form of contact with couples and clients will be via phone and email. To excel in this role you need passion for the industry and be eager and driven to win the business and be ready to stay level when things do not go to plan. Good organisation skills, with the ability to prioritise workload to meet deadlines and great team spirit to achieve group targets.
We are looking for a candidate who possesses strong sales and negotiation skills, has a proven track record of handling enquiries and converting them via telephone and email, and has the ability to be creative and offer flexibility, bespoke packages and create memorable experiences for our couples and customers.
Other businesses may call this role Wedding and Events Sales Coordinator, Wedding and Events Sales Consultant, Wedding and Events Sales Executive.
Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Our Wedding and Events Sales Consultant play a pivotal role in ensuring that each wedding and event held at our venue is a seamless and unforgettable experience for our clients. This diverse role combines building relationships, sales and planning, with a focus on delivering exceptional customer service. The role reports directly to the Customer Excellence Manager and is part of a team based from our Commercial Hub in Rugby - Northampton (NN6 7XR).

Day-to-day responsibilities as a Sales Consultant include:

• Managing and processing high volume of enquiries in accordance with brand standards
• Collaborate with clients to understand their vision, preferences, and specific requirements for their event
• Booking show arounds with clients and allocated hotels, hosting regular virtual check-ins
• Provide detailed information about pricing, packages, and customizations
• Guide clients through the booking process, contracts, and payment procedures
• Liaise and communicate with internal staff as well as external suppliers as necessary to ensure efficient co-ordination of events