Weekend Hotel Spa Receptionist

at  The Montenotte Hotel

The Montenotte, located in the heart of Cork city is an independent, privately-owned urban resort of wonderland of experiences for guests wanting to live luxury life to the full, go and explore your true nature, run wild, celebrate, and escape to the city. Built within a former 18th Century residence of a Merchant Prince, The Montenotte has a rich heritage that has been preserved throughout the years and updated with a contemporary twist, decadent detailing, and a luxurious finish. Offering guests unrivalled views of the city and harbour, The Montenotte strives to continuously innovate to create memorable experiences for guests, to surprise and savour around every corner.
The Montenotte is a proud member of the prestigious, Small Luxury Hotels of The World
We are Certified a Great Place to Work and certified as an Excellent Employer for 2024 as part of Failte Ireland’s Employer Excellence Programme.
Our Values are Passion, Ambition, Integrity, and Courage as we journey towards our Vision of being the Leading, Independent, Urban Resort in Ireland.

PROPERTY SUMMARY:

• 107 stylish guestrooms and suites and 26 self-catering Residences.
• Landscaped Victorian sunken gardens and Woodlands that overlook the port of Cork and the city.
• Cameo Cinema - our own private in-house 50-seater cinema offering nightly movies complimentary for all guests.
• The Gallery Suite - a private meeting and banqueting suite for up to 60 guests
• Bellevue Spa - a luxurious award-winning spa with six treatment rooms, The Salt Room and offering a range of rejuvenating, holistic and relaxing treatments, with product ranges Grown Alchemist & Dermaviduals.
• Motion Health Club - with a 20m indoor swimming pool, sauna, steam room, jacuzzi and state-of-the-art gym with fitness
• Opening in August 2024, The Montenotte will be opening The Woodland Suite Experience which will epitomize a sense of escape for guests. Nestled within the beauty of the Irish landscape, high above Cork’s port, these exclusive suites will enhance a sense of exploration and experience, evoking harmony, and calm. Designed with nature at its very core, each environment will feature an inherent luxury, understated elegance, design sensibility and complete exclusivity, guests will be able to choose from our River Suites and Woodland Suites.
  We are now looking for a Hotel Spa Receptionist to join the team!

• Working as part of the Spa Team to offer a high level of customer service.
• Checking in and out guests on arrival and departure.
• Dealing with enquiries via telephone and email;
• Processing of reservations, cancellations and modifications promptly.
• Promote upselling and general sales within the department and ensure maximum revenue is generated.
• Ensure all daily reports are completed before the agreed time.
• To liaise with Senior Management with regard to guest queries or issues.
• Maintain the cleanliness of spa areas, both Spa relaxations rooms and changing rooms